The level of available worm will be restricted to 1KG maximum purchase, our website platform will not allow us to fix the drop down, which will allow people to buy more. However, customers will only be sent 1 1KG bag and refunded the outstanding balance.
This has been a very devastating year for our company, but with hard work and focus we will forge forward and endeavour to get production levels back on track. We are breeding living organisms that take a certain time to grow in this case it’s 15 weeks, things cannot be rushed, once you lose 3 weeks of production there is no way to get it back unfortunately.
I’m sorry for the problems that this may cause you all, but we are trying to make sure that all customers get something to feed their animals.
Dean Jackson
Managing Director of livefoods Direct.